Trouble with santander.co.uk site

The official support forum for the browser platform based on Goanna/UXP by roytam1, servicing many Windows 2000/XP users (particularly those on older hardware).

Moderator: roytam1

Anubis
Posts: 1
Joined: 10 Oct 2024, 21:44
OS: Windows XP
Great Britain

Trouble with santander.co.uk site

Unread post by Anubis »

Hi Roytam 1

Thank you for the work you are doing with the Serpent browser. I'm really liking this browser and use it most of the time on my XP Pro SP3 (32-bit) box.

However I have a problem with one site in particular and that is Santander UK.

Links:
https://retail.santander.co.uk/olb/app/logon/access/#/logon

Having logged on the problem comes when trying to pay a 'payee' that I have set up. For example I am trying to pay my credit card bill so trying to send money from my account to say Barclaycards CC account.

I input the amount, then input a reference for the payment, click on the send 'today' button then click on the red 'Continue' button and ... NOTHING happens.

It is supposed to take you to the next screen to confirm the payment details you have just entered so you can then click another red 'Continue' button to complete the payment - well that's what is supposed to happen but I can't get that far with Serpent (just tried your latest release - Win32 - https://o.rthost.win/basilisk/basilisk52-g4.8.win32-git-20240928-3219d2d-uxp-716b990183-xpmod.7z)

So I have to resort to my fall back by logging out and repeating the process using the MyPal browser which works flawlessly (well the last 3 or 4 versions have anyway).

I've tried forcing an up to date user agent ( I've tried several (Firefox) ranging from latest to several versions back - in desperation I've even tried Chrome ones just to see - haha) but that approach hasn't worked.

Is there any chance you could fix this in Serpent so I don't have to keep resorting to MyPal every time ?.

Thanks for your consideration of my problem.

Steve

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